Primary image
1/60
Reception
2/60
Bathroom
60/60
Show all 60 photos
Phoenix Chalets Packages
Walk to Lift
8 min walk to Kokusai 1 Chairlift
Cleaning & safety practices
Professionally cleaned
Cleaned with disinfectant
Contactless check-out
4690-2 Hokujo, Hakuba, 399-9301
View in a map What's nearby?
Kokusai 1 Chairlift0km
Narita Intl. Airport (NRT)343km
Haneda Intl. Airport (HND)295km
What you need to know
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. The complimentary ski shuttle makes getting to the slopes a breeze.Dining
At Phoenix Chalets, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.Business Amenities
Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.Rooms
Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.Location
When you stay at Phoenix Chalets in Hakuba, you'll be near ski lifts, just steps from Hakuba Valley Ski Area and 10 minutes by foot from Hakuba Happo-One Ski Area. This luxury vacation home is 4 mi (6.4 km) from Hakuba Goryu Ski Resort and 4.8 mi (7.7 km) from Tsugaike Ski Resort.What's nearby
Kokusai 1 Chairlift0km
Narita Intl. Airport (NRT)343km
Haneda Intl. Airport (HND)295km
What you need to know
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. The complimentary ski shuttle makes getting to the slopes a breeze.Dining
At Phoenix Chalets, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.Business Amenities
Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.Rooms
Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.Location
When you stay at Phoenix Chalets in Hakuba, you'll be near ski lifts, just steps from Hakuba Valley Ski Area and 10 minutes by foot from Hakuba Happo-One Ski Area. This luxury vacation home is 4 mi (6.4 km) from Hakuba Goryu Ski Resort and 4.8 mi (7.7 km) from Tsugaike Ski Resort.Property policies
Check-in
Check-in time is between 4:00 PM and 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
- This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Property payment types
Optional fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for full breakfast
Approximately JPY 3500 for adults and JPY 1750 for children
Pet fee
JPY 25000 per pet, per stay
Other
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property amenities
Internet
- Free Wifi
Parking / Transportation
- Limited onsite parking
- Self Parking (Free)
- Shuttle Service (Free)
Food and Drink
- Breakfast (Surcharge)
Facilities
- Ski Storage
- Laundry Facilities
- Luggage storage
Guest Services
- Concierge services
- Front desk (limited hours)
Safety measures
- No rollaway/extra beds available
- No cribs (infant beds) available
- No elevators
- Unicode Support false
- Property uses a professional cleaning service
- Property is cleaned with disinfectant
- Contactless check-in is available
- Property confirms they are implementing enhanced cleaning measures
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Professional property host/manager