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Reception
Check-in/check-out kiosk
Room
Room
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Phoenix Packages

Drive
40km to resort
Popular amenities
  • Hot tub
  • Free breakfast
  • Pet friendly
  • Bar
  • Ski storage

Cleaning & safety practices

Cleaned with disinfectant
Contactless check-out
Hand sanitizer provided
Untere Wiestistrasse 11, Zermatt, 3920
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Geneva Airport (GVA)226km

Amenities

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby.

Dining

Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Business Amenities

Featured amenities include express check-out, multilingual staff, and luggage storage. A train station pick-up service is available for a surcharge.

Rooms

Make yourself at home in one of the 27 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Location

With a stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and a 1-minute drive from Zermatt-Furi Gondola. This hotel is 3 mi (4.8 km) from Sunnegga Ski Resort.

What's nearby

Geneva Airport (GVA)226km

Find a Package

Guests (1 room)2 adults
Select Date to Select Date
2 adults

What you need to know

Amenities

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby.

Dining

Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Business Amenities

Featured amenities include express check-out, multilingual staff, and luggage storage. A train station pick-up service is available for a surcharge.

Rooms

Make yourself at home in one of the 27 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Location

With a stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and a 1-minute drive from Zermatt-Furi Gondola. This hotel is 3 mi (4.8 km) from Sunnegga Ski Resort.

Property policies

Check-in

Check-in time is between 3:00 PM and 7:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 5 days before arrival with check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
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Property payment types

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Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Nearby parking fee

CHF 20 per day (22966 ft away)

Pet fee

CHF 20 per pet, per day

Rollaway bed fee

CHF 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property amenities

Internet

  • Free Wifi

Food and Drink

  • Free breakfast

Facilities

  • Fitness Facilities
  • Ski Storage
  • Luggage storage

Guest Services

  • Concierge services
  • Front desk (limited hours)

Pool / Spa

  • Spa

Room amenities

Bedroom

  • Soundproofed rooms
  • Down comforter
  • Linens Provided
  • Wardrobe / Closet

Bathroom / Laundry

  • Tolietries
  • Hair dryer
  • Bathtub or shower
  • Towels

Internet and Office

  • Desk
  • WiFi (surcharge)

Kitchen / Dining

  • Coffee Maker

Entertainment

  • Television
  • Premium TV channels

Security

  • In Room Safe (surcharge)

Services

  • Daily housekeeping

Not Available

  • No Extra Beds

Heating / Cooling

  • Heating

Safety measures

  • No cribs (infant beds) available
  • Children not allowed
  • Essential workers only - NO
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in